About PriorDesk
PriorDesk is a prior authorization support desk for orthopedic, spine, and interventional pain practices in the United States, based in Tampa, Florida.
What we do
We handle the written side of prior authorization: documentation preparation, portal submission, status tracking, requests for additional information, and written appeal support, performed inside your existing systems by US-based authorization specialists. Your staff keeps the phone. Everything else lands on our desk.
How we work
Named, US-based authorization specialists are assigned to your practice. Your account is not passed through a rotating queue. Work is performed inside your systems as a provisioned user, under accounts your practice creates and can revoke, after a Business Associate Agreement is executed and the security, training, device, and access requirements in your scope are completed.
What we do not do
Clinical decisions, medical necessity determinations, selection or alteration of diagnoses and procedure codes, peer-to-peer discussions, provider signatures and attestations, and clinical answers to payer questions stay with your practice and your licensed clinicians. Pharmacy prior authorizations are not in our current offer.
How to start
Send your volume through the proposal form: specialty, EHR, major payers, and approximate monthly authorizations. A written scope and price arrives within one business day. Plans start at $1,400 a month for up to 50 standard authorization requests.
Request a written proposal
Tell us your specialty, your EHR, your major payers, and your approximate monthly volume, and a written scope and price is in your inbox within one business day. No patient information is requested or accepted.