For billing and RCM companies
An authorization desk for your practice clients
Billing companies are asked to take on prior authorization because the practice has nowhere else to put it. PriorDesk is the desk you can say yes with: a defined case scope, U.S.-based specialists, work performed inside the practice's own systems, and written pricing you can build into your own agreement.
How the partnership works
- PriorDesk performs the standard-case scope for your practice clients: documentation preparation, submission through approved payer channels, status monitoring, up to two routine payer follow-up contacts, additional-information coordination, and documentation in the practice's system
- Work is performed inside each practice's EHR and payer portals under accounts the practice provisions and controls; PriorDesk keeps no separate patient database and no patient-level case tracking outside the practice's systems
- A subcontractor Business Associate Agreement is executed with your company before any access, alongside the practice's own agreements
- Whether PriorDesk is named to the practice or works under your company's name is agreed in writing before work begins
- Reporting to your company is counts by stage and outcome; case-level detail stays in the practice's systems
What your company keeps
Your client relationship, your billing and coding work, your pricing to the practice, and every clinical and coding decision that belongs to the practice's clinicians. PriorDesk does not bill, code, verify eligibility, or contact patients.
Pricing
Partner pricing follows the same structure as PriorDesk's practice pricing: per standard case, or a monthly desk with a defined case allowance per practice. Partner case rates and any volume terms are set out in a written partner schedule before the first case.
Where to begin
Send the number of practice clients, their specialties, the EHRs and payer portals involved, and the approximate monthly medical-benefit authorization volume across them. You will receive a written partner scope and pricing within one business day. No patient information is requested during the partnership inquiry or scoping process.
Get started with PriorDesk
Tell us about your practice, your medical-benefit authorization volume, and the support you need. We review your workflow, confirm the scope, and send the agreement and onboarding documents. No patient information is requested or accepted.